Privacy Policy

This Privacy Policy describes how pegiant.com ("the Website" or "we") collects, uses, and discloses your personal information when you visit the Website or make purchases from the Website.

Collecting Personal Information

When you visit our website, we collect information about your device, your interactions with the website, and certain information necessary to process your purchase. If you contact us for customer support, we may also collect additional information. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "personal information". For more information on what personal information we collect and why, please see the following list:

Device Information

  • Examples of collected personal information: web browser version, IP address, time zone, cookie information, pages you visited on the website, search terms, and how you interacted with the website.
  • Purpose of collection: To accurately load the website for you and analyze website usage for optimization.
  • Source of collection: Automatically collected when you access our website using cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of collected personal information: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.
  • Purpose of collection: To provide you with products or services, fulfill our contracts, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services if in compliance with your preferences shared with us.
  • Source of collection: Collected from you.

Customer Support Information

  • Examples of collected personal information: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

Minors

This website (pegiant.com) is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us by email at onlinestore@pegiant.com to request deletion.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page: http://www.networkadvertising.org/understand-online-advertising/how-does-it-work.

Using Personal Information

We use your personal information to provide you with our services, which include: providing products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and promotions in a timely manner.

Legal Basis

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of a contract between you and the Website;
  • Compliance with our legal obligations;
  • Protection of your vital interests;
  • Performance of a task carried out in the public interest or in the exercise of official authority;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through our website, we will retain your personal information as records unless and until you request us to delete this information. For more information about your right to deletion, please see the "Your Rights" section below.

Automated Decision Making

If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision has legal effects on you or significantly affects you.

We do not utilize customer data for automated decision-making with legal or similarly significant effects.

Our processors use limited automated decision-making to prevent fraud that does not have legal or similarly significant effects on customers.

Services with elements of automated decision-making include:

  • Temporary refusal lists associated with IP addresses for failed transactions. This refusal list lasts for several hours.
  • Temporary refusal lists for credit cards associated with refused IP addresses. This refusal list lasts for a short period of time.

Your Rights

General Data Protection Regulation

If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

California Consumer Privacy Act

If you are a resident of California, you have the right to access the personal information we hold about you (also known as the "Right to Know"), to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For more information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies. Detailed instructions for this can be found on the websites mentioned above. However, in a few cases, some of our website features may not function as a result.

Do Not Track

Please note that due to the lack of a uniform understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at onlinestore@pegiant.com or by phone call by using the number provided below:

Phone: +1 800-200-29XX